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Mitre News - Keeping you up to date

Our Sustainability Policy

At Mitre, we're dedicated to improving our sustainability. We've made significant progress across our business and are committed to continuously improving our environmental impact.

Here's what we're doing at Mitre to reduce our impact on the planet

We're adapting our enery consumption, warehousing and delivery operations as well as bringing about eco-friendly products and marketing initiaves.

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Partnered with DPD to offset carbon for deliveries

electricity

Renewable electricity & gas

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Fully LED warehouse and operations office

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Fully hybrid/electric transport fleet

In 2023 we completed our Sustainability audit focused on reducing our environmental impact. We’ve since updated our sustainability plan, below, to share what we’ve achieved so far and our continually-developing future goals.

Our ESG strategy is now focused on the following 4 pillars:
Environmental Sustainability - Ethical Trading - Nisbets in the Community - Great Place to Work

We’re taking measurable steps to improve energy efficiency, warehousing, and delivery operations, while responsibly developing products and marketing initiatives with verified environmental benefits.

Mitre Linen has proudly held the Royal Warrant since 1955. At the close of 2024, we were honoured to receive the King's Royal Warrant, recognising our commitment to sustainability, innovation, and responsible business practices.

Sustainable Development Goals Icon 1 - No Poverty Sustainable Development Goals Icon 2 - Zero Hunger Sustainable Development Goals Icon 3 - Good Health Sustainable Development Goals Icon 4 - Quality Education Sustainable Development Goals Icon 5 - Gender Equality Sustainable Development Goals Icon 6 - Clean Water And Sanitation Sustainable Development Goals Icon 7 - Affordable And Clean Energy Sustainable Development Goals Icon 8 - Decent Work And Economic Growth
Sustainable Development Goals Icon 9 - Industry, Innovation And Infrastructure Sustainable Development Goals Icon 10 - Reduced Inequalities Sustainable Development Goals Icon 11 - Sustainable Cities And Communities Sustainable Development Goals Icon 12 - Responsible Consumption And Production Sustainable Development Goals Icon 13 - Climate Action Sustainable Development Goals Icon 14 - Life Below Water Sustainable Development Goals Icon 15 - Life On Land Sustainable Development Goals Icon 16 - Peace, Justice And Strong Institutions Sustainable Development Goals Icon 17 - Partnerships For The Goals

Aligning to the United Nations Sustainable Development Goals - a collection of 17 global goals designed to be a "blueprint to achieve a better and more sustainable future for all"

To ensure we're making consistent progress, we meet quarterly with our Group ESG Manager. In addition, we have employees who participate in bi-monthly Community Champions meetings to boost engagement across the business and discuss further ideas & actions.

Solar panels on the roof of the Mitre Warehouse

Energy Consumption

We’re focused on finding ways to conserve our energy usage, here’s what we have been up to:

  1. In 2025 we recertified for ISO 14001 Environmental Standard, which independently shows that we are fulfilling our environmental performance obligations. Held since 2019.
  2. A successful recertification in 2025 continuing to improve our environmental performance has been independently verified through ISO 50001 Energy Standard. First achieved in 2019.
  3. Our warehouse lighting is 100% energy saving LED of which 90% are motion sensor.
  4. 100% of our energy is sourced from renewable electricity and green gas.
  5. We provide on site charging for our fleet of hybrid and electric company cars
  6. In 2025 we had 352 solar panels installed in a 77KW system producing on-site energy which will decrease our need to purchase energy.
3 people in a warhouse packing boxes

Warehousing Operations

We have put the following initiatives in place in our warehouses:

  1. We've converted our entire forklift fleet to electric power, reducing our environmental impact.
  2. We reuse our cardboard boxes to reduce unnecessary waste.
  3. We do not use any disposable gloves in our warehouses and all our PPE is reusable.
  4. Reconfigured heating system to improve efficiency whilst maintaining a comfortable working environment for our teams.
  5. In 2025 we repaired and improved our roof, replacing roof lights to let in more natural light and installing Solar Panels to create electricity on-site. 352 solar panels have been installed which will produce 77KW at peak.
  6. We’ve installed a pre-stretch wrap machine that uses film capable of extending from 1 metre to 3.5 metres, significantly reducing material usage. The wrap also contains 30% recycled content, supporting our sustainability goals.
  7. We recycle, cardboard, paper, tin plastic, plastic bottles and food waste with 0% going to landfill.
Side view of a van on a dual carriageway

Deliveries

We’re delivering our goods and services to stores and directly to you in ways that prioritise efficiency and minimise environmental impact:

  1. All pallets collected from customers and used within our business between our carriers are reused.
  2. All our vans that transport between warehouses are rated Euro 6, adhering to the latest European Commission’s emission-control standards for reducing harmful levels from nitrogen oxide (NOx), carbon monoxide and particulate matter (e.g., soot from diesel).
  3. All packaging labels - Carrier, Fragile, Product Codes - do not contain any plastic including the backing sheets.
  4. We only work with transport companies who are committed to reducing their carbon footprint.
Person in the factory stood next to several piles of linen

Products

At Mitre we are constantly reviewing our products and considering what's best for the environment:

  1. We're consistently evaluating our supply chain to reduce our transportation footprint.
  2. Our Eco Range includes products designed with environmentally considerate practices, such as avoiding harmful pesticides and chemicals in cotton farming, helping reduce risks to biodiversity and farmer health. Offering a range of bathroom and bedroom products using 100% organic cotton.
  3. Implementing projects to reduce plastic use, removing where possible and changing units per bag to use more efficiently.
The 2025/26 Mitre catalogue cover featuring a bed with cushions and a runner

Marketing

We are changing the way we carry out our marketing activities without compromising on our high customer experience standards. Here’s how:

  1. From March 2020 we ceased using all plastic polywrap on all marketing materials with a commitment that we would not send any plastic marketing materials to our customers going forwards.
  2. All paper marketing materials sent to our customers are from sustainable sources.
  3. New online catalogues reduce paper waste and printing emissions, whilst still providing customers with all the information they need. They also enable real-time updates, minimising resource use and aligning with sustainable digital practices.

Better Cotton Initiative

Mitre Linen is committed to contribute to the improvement of cotton farming practices globally through our membership in the Better Cotton Initiative (BCI™).

BCI Member logo
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